Privacy Policy

Last Updated: December 26, 2024

Please read this Privacy Policy carefully before using the TradersBattle website (https://tradersbattle.com) and any related services (collectively, the "Service") operated by TradersBattle ("us", "we", or "our").

 

1. Introduction

 

  • 1.1 At TradersBattle ("we," "us," "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://tradersbattle.com), use our services, or interact with our platform (collectively, the "Service"). By using our Service, you consent to the data practices described in this Privacy Policy.
  • 1.2 We are committed to protecting your personal data and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR). This policy outlines your data protection rights and how we adhere to these requirements.
2. Data Controller Information

 

  • 2.1 TradersBattle operates as the data controller for personal information collected through our Service. You can contact us regarding data protection matters at:
    • Address: TradersBattle, LLC., Attn: Data Protection Officer, 1309 Coffeen Ave STE 15979, Sheridan WY 82801, USA.
    • Email: info@tradersbattle.com
3. Personal Data We Collect

 

  • 3.1 Information You Provide Us: When you use our Service, you may provide us with various types of information, including account registration details such as your email address, and password. You may also share profile information including your name, profile picture, and biographical information. We may collect and store information about your communication preferences, such as opt-in or opt-out of marketing communications. Additionally, we maintain records of the content you create or share on our platform, including questions, comments, feedback, and responses to surveys or questionnaires. While we may collect payment information such as credit card numbers and billing information for payment processing, we do not store sensitive payment information, credit card numbers, codes, or cryptocurrency wallet addresses.
  • 3.2 Information Automatically Collected: Our Service automatically collects certain information about your device, including your IP address, browser type, and operating system. We may gather usage data that includes information about pages visited, time spent on pages, and navigation patterns. We also collect performance and error data, referral sources, and location information based on your IP address. This collection includes data from cookies and similar tracking technologies.
  • 3.3 Information from Third Parties: We may receive basic information about you from various third-party sources, including payment processors, authentication providers, and social media platforms if you choose to connect your accounts.
4. Legal Basis for Processing

 

  • 4.1 Our processing of your personal data is founded on several legal bases. In order to satisfy the obligations as defined in this (and others e.g. Terms of Service) contract, we process data necessary to provide our Services, manage your account, process payments, deliver trading signals and educational content, and maintain our platform. Under the basis of legitimate business interests, we process data to improve and optimize our Service, prevent fraud, ensure platform security, analyze usage patterns, and provide customer support. We also process data to comply with legal obligations, including financial regulations, maintaining required business records, responding to legal requests, and protecting our legal rights. When processing is based on consent, such as for marketing communications or certain cookies, we obtain clear permission before processing.
5. How We Use Your Information

 

  • 5.1 Our use of your information encompasses several key areas of our Service. For service provision, we use your data to create and manage your account, deliver trading signals, provide access to educational content, process payments and transactions, offer customer support, and maintain platform security. In terms of communication, we use your information to send service updates and announcements, marketing communications (with consent), respond to your inquiries, and send community notifications and security alerts. For platform improvement, we analyze usage patterns, optimize services, personalize content, develop new features, and address technical issues. We also use your information for legal and security purposes, including fraud prevention, platform security, legal compliance, contract enforcement, and dispute resolution.
6. Data Sharing and Disclosure

 

  • 6.1 We share your personal data with several categories of recipients as necessary to provide and improve our Service. Our service providers include payment processors, hosting providers, analytics services, customer support tools, and security services. We work with business partners including trading signal providers, educational content creators, marketing partners, and integration partners. In the event of a business transfer such as a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
7. International Data Transfers

 

  • When transferring your personal data outside the USA, and/or European Economic Area (EEA), we implement robust safeguards to ensure your information remains protected. We utilize various transfer mechanisms including Standard Contractual Clauses (SCCs), adequacy decisions, Binding Corporate Rules, and explicit consent where applicable. Our security measures for international transfers include comprehensive encryption in transit and at rest, strict access controls, regular security assessments, and detailed data protection agreements with recipients.
8. Data Retention

 

  • 8.1 Our data retention practices are designed to maintain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and protect our legal rights. Account information is retained for the duration of account activity plus two years, while payment information is kept for seven years to meet legal requirements. Communication records are maintained for two years, usage data for 13 months, and marketing preferences until consent withdrawal.
9. Your Data Protection Rights (GDPR)

 

  • 9.1 Under GDPR, you have comprehensive rights regarding your personal data. These include the right to access copies of your personal data and understand how we process it, the right to correct inaccurate or complete incomplete personal data, and the right to request deletion of your personal data under certain circumstances. You may restrict processing of your data, request your data in a portable format, and object to certain types of processing, including direct marketing and automated decision-making. These rights can be exercised by contacting our Data Controller, and we will respond to your request within 30 days.
10. Data Security

 

  • 10.1 Technical Measures: Our technical security measures include comprehensive SSL/TLS encryption implementation, robust firewalls and continuous security monitoring, sophisticated access controls and authentication systems, regular security updates, and advanced intrusion detection systems. These measures work together to create a strong technical foundation for protecting your personal data.
  • 10.2 Organizational Measures: TradersBattle makes every reasonable effort to keep our staff training on data protection and security procedures and guidelines up to date, ensure access restriction policies are in place and applied appropriately, conduct regular security audits, and maintain an up-to-date Incident Response Plan. These organizational measures complement our technical safeguards to provide comprehensive data protection.
  • 10.3 Data Breach Procedures:Our Data Breach Response plan includes comprehensive detection and assessment protocols, notification procedures that ensure relevant parties are informed within 30 days, detailed mitigation strategies, thorough documentation requirements, and systematic post-incident review processes. This structured approach ensures we can respond effectively to any potential data security incidents.
11. Cookies and Tracking Technologies

 

  • 11.1 Our Service uses cookies and similar technologies to enhance your experience and improve our platform. These technologies help us maintain session information, remember your preferences, analyze usage patterns, improve user experience, and provide targeted content. We employ various types of cookies, including essential cookies required for basic functionality, functional cookies that enhance the user experience, analytics cookies to measure usage, and marketing cookies to track advertising effectiveness. Users can control their cookie preferences through our cookie consent management system, cookie preferences center, opt-out mechanisms, and browser settings.
12. Children's Privacy

 

  • 12.1 We maintain a strict policy against knowingly collecting or processing personal data from children under 18. In the event we discover we have inadvertently collected such data, we will promptly delete it, implement preventive measures to avoid future collection, and notify relevant authorities if required by law.
13. Changes to This Privacy Policy

 

  • 13.1 We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by posting the new policy on our website, sending an email notification, displaying a notice in our Service, and obtaining renewed consent where required by law.
14. Special Categories of Personal Data

 

  • 14.1 Our standard practice is to avoid collecting or processing special categories of personal data (sensitive data) unless specifically necessary and justified under GDPR. Such processing only occurs when you have given explicit consent, when processing is legally required, when you have made the data public, or when processing is necessary for legal claims.
15. Automated Decision-Making

 

  • 15.1 Our Service employs automated decision-making processes for fraud prevention, platform security, service personalization, and content recommendations. You maintain the right to obtain human intervention in these processes, express your point of view, contest automated decisions, and request explanations of automated decision-making logic.
16. Complaints and Supervisory Authority

 

  • 16.1 You maintain the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. Contact information for EU supervisory authorities can be found at: https://edpb.europa.eu/about-edpb/board/members_en.
17. Contact Information

 

  • 17.1 For any privacy-related questions or concerns, you may contact:
    • Data Protection Officer: TradersBattle, LLC. Attn: Data Protection Officer, 1309 Coffeen Ave STE 15979, Sheridan, WY 82801 USA
    • Email: info@tradersbattle.com
18. Acknowledgment

 

  • 18.1 By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. This Privacy Policy works in conjunction with our Terms of Service.

Are you at least 18 years old?

By clicking 'I Agree' you confirm that:

  • You are at least 18 years old.
  • Your use of the TradersBattle platform, and any content produced by TradersBattle or its affiliates, is for educational or entertainment purposes only.
  • That you release TradersBattle and its affiliates from any liabilities, damages, demands, causes of action, or lawsuits that may arise from your use of this platform, or its content.